Shongololo Digital

PAIA & POPIA Manual

Nuera Wealth Code (Pty) Ltd t/a Shongololo Digital · Revision date: October 2026

This Manual is prepared in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 ("PAIA") and incorporates requirements under the Protection of Personal Information Act 4 of 2013 ("POPIA") for NUERA WEALTH CODE (PTY) LTD.

1. Introduction & corporate details

NUERA WEALTH CODE (PTY) LTD (trading as Shongololo Digital) operates software-as-a-service (SaaS) platforms including SalesBook. This manual facilitates access to records held by the company and outlines data protection measures under South African law.

Registered entity name: NUERA WEALTH CODE (PTY) LTD
Trading name: Shongololo Digital
Head of body / Information Officer: Christian Strauss Bornman (Director)
Official contact email: christian.bornman@gmail.com
Application web address: salesbook.shongololodigital.com
Physical / postal address: Lydenburg, Mpumalanga, South Africa

2. Guide of the Information Regulator

The Information Regulator has compiled a Guide under Section 10 of PAIA containing information reasonably required by any person wishing to exercise any right contemplated in PAIA or POPIA. The Guide is available in all official languages on the Information Regulator website (inforegulator.org.za) or by email at enquiries@inforegulator.org.za.

3. Records automatically available (Section 51(1)(b)(ii))

The following categories of records are automatically available to the public without requiring a formal PAIA request:

Public product documentation, user guides, and web app terms (Terms of Service, Privacy Policy, EULA).
Public marketing materials, platform features, and published subscription fee schedules.
Company registration details accessible via CIPC public registry.

4. Records kept pursuant to other legislation (Section 51(1)(b)(iii))

Where applicable, records are kept in accordance with statutory requirements, including but not limited to:

Companies Act 71 of 2008 & Income Tax Act 58 of 1962
Value Added Tax Act 89 of 1991 & Tax Administration Act 28 of 2011
Protection of Personal Information Act 4 of 2013 & Electronic Communications and Transactions Act 25 of 2002

5. Subjects and categories of records held (Section 51(1)(b)(iv))

The company maintains records on the following subjects for internal business operation and platform administration:

Corporate & legal: Memorandum of Incorporation, CIPC filings, Director resolutions, register of members, trade mark records.
Financial & tax: Accounting records, invoices, bank statements, VAT returns, tax computations, payment gateway logs.
Operations & SaaS: SalesBook software source code, user account databases, system audit logs, cloud infrastructure records.
Customer & affiliate: Client subscription records, customer support logs, affiliate contracts, payout statements, tier structures.

6. POPIA personal information processing (Section 51(1)(c))

6.1 Purpose of Processing: Personal information is processed to provide SalesBook software features, manage accounts, process payments, deliver support, and comply with legal obligations.

6.2 Data Subjects & Information Held:

Clients / users: Full name, business name, email address, IP address, billing details, platform usage logs.
Affiliates / partners: Contact details, tax/registration numbers, banking/payout details, referral statistics.

6.3 Recipients: Data may be disclosed to cloud infrastructure providers (e.g., hosting, database, payment processors) acting as POPIA Operators under strict confidentiality contracts.

6.4 Transborder Data Flows: Cloud hosting or API infrastructure located outside South Africa complies with Section 72 of POPIA, ensuring recipient jurisdictions maintain substantially similar data protection laws.

6.5 Security Safeguards: Technical measures include SSL/TLS data encryption in transit and at rest, automated backup protocols, strict access control, web application firewalls, and credential hashing.

7. Request procedure & fees

7.1 Form of Request: A requester must complete prescribed Form 2 (available on the Information Regulator website) and submit it alongside proof of identity to the Information Officer at christian.bornman@gmail.com.

7.2 Prescribed Fees: A request fee (currently R140.00 for private bodies) is payable prior to processing, unless exempt by law. Access fees for searching, reproducing, or preparing records will be calculated per statutory regulations.

7.3 Grounds for Refusal: Requests may be refused under PAIA Chapter 4 to protect third-party privacy, commercial trade secrets, confidential legal advice, or operational security.

8. Availability & inspection of manual

This Manual is available for inspection on this website (shongololodigital.com), on the SalesBook web application (salesbook.shongololodigital.com), at company offices upon request, and has been submitted to the Information Regulator.